Manage and respond to public requests for DCF records under Act 173 Receive, route, and reply to communications related to Act 173 Handle internal records requests Review records containing child abuse or neglect investigations, injury photographs, intake reports, police reports, medical exams, and traumatic-event narratives Communicate with traumatized people making records requests Requirements Associate’s degree or higher in a field related to human services, or two or more years of administrative experience in a human services program Candidates must pass any applicable level of background investigation Vermont and/or national criminal record checks, DMV checks, and adult and child abuse registry checks may be conducted as appropriate Ability to lift boxes weighing 20 to 30 pounds Resilience and ability to cope with routine exposure to secondary trauma Ability to communicate with traumatized people making records requests Core Competencies Demonstrates expertise in managing public records requests under Act 173, with a strong focus on communication and support for individuals experiencing trauma. Possesses the ability to handle sensitive information and navigate complex administrative processes in human services. Highest-signal resume keywords Act 173 Records Management Human Services Experience Trauma-Informed Communication Background Investigation Compliance Resilience in High-Stress Situations ATS Optimization Keywords Hard Skills Records Review Administrative Support Child Abuse Investigation Documentation Intake Report Analysis Medical Exam Review Soft Skills Effective Communication Empathy Resilience Coping with Secondary Trauma Certifications & Qualifications Associate’s Degree or Higher in Human Services Industry Keywords DCF Records Public Records Requests Traumatic-Event Narratives Child Abuse Registry Checks Vermont Criminal Record Checks #J-18808-Ljbffr
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