Senior UX Writer Job at N-iX, United States

  • N-iX
  • United States

Job Description

Senior UX Writer

We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.

Responsibilities
  • Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
  • Analyze existing functionality and propose improvements through microcopy optimization
  • Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
  • Build and maintain a unified Tone of Voice and glossary/guidelines for the app
  • Prepare copy specifications for the development team
  • Monitor the market and track global UX writing best practices
  • Use analytics tools and conduct research to evaluate copy effectiveness
  • Collaborate cross-functionally with design, engineering, legal, and marketing teams
Requirements
  • Higher education in philology, journalism, marketing, sociology, communications, or related field
  • 3+ years as a UX writer or product copywriter in a product IT company or banking sector
  • Strong understanding of mobile product development processes and UX/UI design
  • Experience testing hypotheses around product copy
  • Experience with analytics/metrics to evaluate interface copy
  • Knowledge of Agile methodologies
  • Strong communication and cross-functional collaboration skills
  • Fluent, flawless Ukrainian (business style, grammar)
  • Advanced-level English
Nice to Have
  • Banking/fintech experience
  • Basic understanding of APIs and integrations
  • Experience launching new products from scratch
  • Figma skills
Key Competencies
  • Strategic thinking, results orientation, customer focus
  • Data analysis (A/B testing copy)
  • Commercial/product thinking
  • Effective communication with stakeholders

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

Job Tags

Freelance, Work at office, Remote work, Flexible hours

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